Me and my husband have a same problem like you. We are PrivilegeClub member and when we checked in they put tag first class or business class on our luggages. Thought we will get our bag at the first run. But it never happened. We have to wait like everybody else which is always took us min. half hour or so to get our bag. Is so frustated. And we never experience on time take off not to mention the arrival. Whats wrong with Qatar Airways??

Thought they are the best airline in the middle east with first class experience as the advert said.