Well not exactly normal but it is how Commercial Bank operates. In other words CBQ will not lend you money to buy a car from a private owner, they will only do it through a dealer.

The QR450 you paid the dealer was the dealer's fee for running the car through his books. Effectively, the former owner sold the car to the dealer and the dealer sold the car to you. That is how it will appear on a an audit trail. The QR3542 is probably the first repayment plus arrangement fees.

I had exactly the same experience but the dealer in my case was Oasis cars even though it was a private sale. Oasis charged me a lot more than QR450 so I think you did okay.

I used the car loans people at the CBQ airport branch. The guy I dealt with (indian) was excellent. He was very efficient and helpful. Oasis was crap.

Victory attained by violence is tantamount to a defeat, for it is momentary. Mahatma Gandhi