i found that KARWA is hiring employees on very low salary thus their employees/drivers has no respect for the Organization and for their job which creating ultimate impact on their behavior with the customers some times their behavior is violent to collect their desire charges.

Even I had a similar very bad experience with the KARWA driver and I send an email complain to the duty incharge of KARWA, in return he forwarded my email to his superiors cc to me requesting to take action, but so far no action has been taken against that driver by their higher management.