Well, there is none on this world perfect dear.

I am really very sorry for your friend had to experience this way. But if it were me, I would probably going back to Hamad again, and insist for checking up. Since I am on Hamad list as well, for the next couple of months, I quest I should get ready with the worst. May Allah help me.

I guess some other had a very good experience and some unfortunately had to have the bad ones. My colleague had a wonderful experience there last year.

So, it is really depend on a mother's luck I believe :(