Dear MSK,

All the connection quality for internet that Qtel provides depends on the distance between your place and the exchanger (DP) you maybe so far thats why the service isn't good for you but works well with others.

also they now are providing a new USB modem of a 21mbps speed of QR 399, It might help you !
OR you can cancel the service cuz you already completed 1 year (but no refund of course)and switch to home broadband (ADSL)AND pay only 200 for 1mbps as what you have right now as you said.

Dear KHATTAK,
you are using ADSL and you are paying for the SPEED, but MSK is using a different product which is the one you can use everywhere not only @ home and he is paying for the DOWNLOADING limit, that's why there is a difference in the price.

any question I'm ready to help and YES I work in Qtel :)