Write an application to the bank highlighting all points and transaction details i.e. date,location of ATM and amount which you can check from your statement.
In your application you need to request bank to recheck and retrive video tapes of ATM in order to identify person who withdraw money.
In last send copy of this application to Consumer Protection Unit of Qatar Central Bank to pressurize bank and for follow up.
Dont recommend to go to capital straight away and discuss this first with the bank and QCB consumer protection unit.
QCB consumer protection will advise you to take legal action or not.
Best of luck and let me know in case you need any further inquirey on this subject
You have to take following action:
Write an application to the bank highlighting all points and transaction details i.e. date,location of ATM and amount which you can check from your statement.
In your application you need to request bank to recheck and retrive video tapes of ATM in order to identify person who withdraw money.
In last send copy of this application to Consumer Protection Unit of Qatar Central Bank to pressurize bank and for follow up.
Dont recommend to go to capital straight away and discuss this first with the bank and QCB consumer protection unit.
QCB consumer protection will advise you to take legal action or not.
Best of luck and let me know in case you need any further inquirey on this subject