First impressions can be deceiving. Not at all impressed with the information, or lack thereof! Such a shame as it looked so nice. It's also a great shame about the attitude of the woman in charge, very dismissive and very interested in taking money upfront instead of answering questions. My opinion is shared by several other people who received the same treatment also, so I can't even put it down to having a 'bad day'. Perhaps a new manager may improve things!!!