The bank debiting MY BANK account for my friends credit card. And when i brought it to their notice they mentioned "Ask your friend to write a letter saying Please stop debiting rlasrado's bank account for my credit card". I was so happy that my friend was willing to write that letter. I woudn't. :-)

Enquired about Travel Insurance available on the credit cards. The marketing guys were not even aware of it and stated we don't have it.I had to point it out on their marketing brochure which was in front of them. They looked at it and said we were not aware.

Welcome to the middle east