i rcv an sms that my new atm card is ready for collection at city center branch. i immediately called the so called "Customer Service-Call Center" to confirm the sms but they have no idea about the sms messages. so i went to city center branch, i waited....waited.....and waited for my cue number to be called. to my surprise and dissapointment I was told that I should get my atm from my branch. I had an argument with the so called customer service representative and showed him the sms messages from the bank. He just shake his head and said maybe it was a wrong messages. Now is that a customer service???

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