I was going to open an account with HSBC once. I went into the bank and there was a huge queue of people, I was asked to take a number ticket and wait my turn.

I told the clerk that I wished to invest MY money in THEIR bank and that I was not prepared to wait for hours in order to so.

I walked out and found another bank who did not require me to wait and who were very helpful.

HSBC, no thanks...