we've experienced same thing before. but the difference we are group and it was only Thursday during that time! And i am not a person who will accept such embarassment especially when i know i'm right. What I did was, I looked for their office and tried to talk to their security head. But one lady kabayan was there and introduced herself as the wife of the head security. I've discussed with her what had happened and the usual thing, she will convey everything to her husband and so hoping that this incident won't happen again. I think the management of Villagio should know about this....