I'm sure since Glow opened up there has been a lot of resentment from the "competition". Those who work from home, those who already owned salons, etc. etc.
And usually, bad comments are made by jelouse others I think who want to take away the spot light? That's just my two cents.
Or maybe you really are just one out of many happy customers who had a experience that wasn't what you expected, and if so, sorry to hear that, hard to believe though.. who knows.
All I know is I want to give some credit where credit is due and usually it's the unhappy people who want to vent and trash companys when they feel they have been un-satisfied.
But, it's a bit rare to hear from the loads of happy customers. I'm one of them, so it would be unfair to Glow if I don't voice my opinion as well!! :-)
All I know is, ladies- you have to take what people who write a "review" like this with a grain of salt. I've been going to Glow for ages. I could visit any of the ladies who work there for my hair, and trust any of them to do my hair. I have confidence I wouldn't wind up with a mullet, haha! (That's why this review is a bit hard to believe, if you were to ask me.) They are pro's, through and through. I've been to Hilary, she's very good, but I have no problem going to Niki or any of the others there as well as I know they only hire the best. I have to write a defense for Glow against this review as I want others to hear the other side of the story- someone who is extremely happy with her hair and services!!
They are even better than the salon I was going to back in Canada, that says a lot, as I really liked them!!
Now, I have to say it. I've been to other salons before finding Glow, and they were terrible. Again, my opinion is subjective, isn't it, as all opinions are.
Glow were the only ones who listened, who I felt genuinly cared, and give me exactly what I ask for, everytime.. and I have to say as far as price is concerned, they are more than others, cheaper than some, but you certainly get your moneys worth. I've been going for ages, have sent in friends and my co-workers..even my boss! And everyone has always thanked me for my suggestion and have become loyal Glow fans as well. And I've sent in quite a few people who come up to me and ask who does my hair.
And as far as customer service? Organized & friendly!
So, really, this is just another "salon review" for you all to consider. :-)
Have a great day,
Goldy
I'm sure since Glow opened up there has been a lot of resentment from the "competition". Those who work from home, those who already owned salons, etc. etc.
And usually, bad comments are made by jelouse others I think who want to take away the spot light? That's just my two cents.
Or maybe you really are just one out of many happy customers who had a experience that wasn't what you expected, and if so, sorry to hear that, hard to believe though.. who knows.
All I know is I want to give some credit where credit is due and usually it's the unhappy people who want to vent and trash companys when they feel they have been un-satisfied.
But, it's a bit rare to hear from the loads of happy customers. I'm one of them, so it would be unfair to Glow if I don't voice my opinion as well!! :-)
All I know is, ladies- you have to take what people who write a "review" like this with a grain of salt. I've been going to Glow for ages. I could visit any of the ladies who work there for my hair, and trust any of them to do my hair. I have confidence I wouldn't wind up with a mullet, haha! (That's why this review is a bit hard to believe, if you were to ask me.) They are pro's, through and through. I've been to Hilary, she's very good, but I have no problem going to Niki or any of the others there as well as I know they only hire the best. I have to write a defense for Glow against this review as I want others to hear the other side of the story- someone who is extremely happy with her hair and services!!
They are even better than the salon I was going to back in Canada, that says a lot, as I really liked them!!
Now, I have to say it. I've been to other salons before finding Glow, and they were terrible. Again, my opinion is subjective, isn't it, as all opinions are.
Glow were the only ones who listened, who I felt genuinly cared, and give me exactly what I ask for, everytime.. and I have to say as far as price is concerned, they are more than others, cheaper than some, but you certainly get your moneys worth. I've been going for ages, have sent in friends and my co-workers..even my boss! And everyone has always thanked me for my suggestion and have become loyal Glow fans as well. And I've sent in quite a few people who come up to me and ask who does my hair.
And as far as customer service? Organized & friendly!
So, really, this is just another "salon review" for you all to consider. :-)
Have a great day,
Goldy