Dear Rockduke,

I think you have not read my comments clearly. I have mentioned that the recovery software "Dell PC Restore" was not working because there was HDD Failure. That is why I had to take the Laptop to the service center. I myself is an Software Programmer and know it very well that there is factory settings utility in hidden the partition of my Dell Laptop.

In Inspiron 1545 there is no provision to make back up disk when HDD crashes due to hardware failure. Only utility is PC Restore. Please refer to the manuals if you can. If you expect that someone will come in ur dreams and explain how to make recovery disks in ur laptop when that provision is not there, then it is simple foolishness.

Next time plz read and understand properly before putting your expert comments.