Slaver, not everyone responds in a negative manner. Unfortunately, some people would rather insult you than help you or point you in the right direction for what you're looking for.

English isn't everyone's first language, therefore mistakes are made and can be misconstrued. You can't always read someone's tone as easy as talking to someone in person. Just so you're aware, people generally use capital letters in forums, email, etc when they are raising their voice.

*If you haven't got anything nice to say, don't say anything at all*