All my Jewelry is from Damas. Not one particular shop but various Damas stores. I know many staff that work at Damas and I know for certain that they take their customer service very seriously so I would suggest that instead of getting upset you approach their shop manager and have a word with him and if you find him to be as rude as his juniors then get his managers name or call Damas HO in Doha or simply send them an email.

If someone behaves rude with me and I behave the same way then what is the difference between that person and me??

Ciao!