Surely they are still learning, but for how long!
For selling there are always good offers of course, selling is never a problem, they will always be nice. After sales is another story, but frankly, when we insist a bit, QTEL staff is really nice and doing good job...waiting an hour over the phone is just crazy.
Offers suck as well finally, costs for Internet is far too high, same for the cost of communications...so they are focusing on mobile and forgot the landlines, just because competition did not start in this area. That is a pity that they wait for Vodafone to start good offers, that's why people do not like QTEL. They should propose good offers from now, so people will like them before any competition comes to the market.
Surely they are still learning, but for how long!
For selling there are always good offers of course, selling is never a problem, they will always be nice. After sales is another story, but frankly, when we insist a bit, QTEL staff is really nice and doing good job...waiting an hour over the phone is just crazy.
Offers suck as well finally, costs for Internet is far too high, same for the cost of communications...so they are focusing on mobile and forgot the landlines, just because competition did not start in this area. That is a pity that they wait for Vodafone to start good offers, that's why people do not like QTEL. They should propose good offers from now, so people will like them before any competition comes to the market.