I am sorry Jasmine to hear you had a negative experience at MAC. They have basically the same staff at all the stores here that I can tell from that they rotate from store to store. I have seen recently they hired a few more girls (maybe 2 or 3) and have not spoken with them personally. I hope you have better experiences in the future. They should always remember that we ARE in the beauty SERVICE industry and that we are here to serve the clients (within reason of course!) but that the client is first and foremost!!!