Bought online a new line. Received it on 1/8/2010. The line failed to register automatically.
Since that time we are trying without any result to get the problem sorted out through the call center. What we used to get is only false promises. The replies were:
* Hopefully tonight the line will be activated
* Hopefully within 24 hours the line will be activated
* Oh we are having problem with auto-activation. Need the purchase order number and the number on the back of the sim. Will register the request manually and will come back to you soon (nobody came back)
* Will relay the problem to the technical support and they will take care of it.
Bought online a new line. Received it on 1/8/2010. The line failed to register automatically.
Since that time we are trying without any result to get the problem sorted out through the call center. What we used to get is only false promises. The replies were:
* Hopefully tonight the line will be activated
* Hopefully within 24 hours the line will be activated
* Oh we are having problem with auto-activation. Need the purchase order number and the number on the back of the sim. Will register the request manually and will come back to you soon (nobody came back)
* Will relay the problem to the technical support and they will take care of it.
The line is still dead :)