I was also very disappointed at the lack of organisation and crowd control - there was no system or arrangement for the queues. People were physically pushing others out the way, and the amount of people pushing in whilst others have been queued up for an hour, and no one did anything about it. Kids were getting stood on, my pregnant friend was getting pushed around, it was a bad experience to go through just before the game when you're mean to be excited. It killed the mood.