And I can vouch for it because I too purchased my pets from that horrible place.. I just wish the government would take measures to improve their condition. As the author mentioned, these people are uneducated and they have no idea whatsoever about pet care.  In many countries, pet shop owners themselves are pet lovers and they have plenty of knowledge about pet care. In fact when I was in the United States earlier this year, I had visited a local pet shop and I have to say, I was pleasantly surprised. It seemed more like a grocery store or supermarket than a pet store.. It was a fully airconditioned store with neat aisles of pet care products, food, toys, cages etc and a separate section for pets and they were kept in neat and clean cages. The shop attendants were very helpful and they had ample knowledge about the pets and their products. In short, I had a very satisfying experience and I ended up purchasing far too many toys and accessories for my pets back home in Qatar..