That is not my work place ip address, It is at my home place.And turning on & off the router really doesn't work. All the other equipments which I attach to that internet connection also can't access QL. Secondly, my laptop can access QL site from all the other ip addresses. Lastly, it's not my account which I can't open. It simply says that access to the QL website is denied. I know for sure that the ip address is blocked, but I don't know why & how??????????????????????????????