well tell u my miserable story.. 1 month back ,i called qtel complained about picz for mozaic is strucking in between, they sent technician.
they struggled for 4 hrs then replaced with new router. after 1 week same status. again i called. this time they struggled for 4 hrs again changed new router.after 2 days this time it is worst picz struck completely.. they came today.. struggle for 2 hrs . then said it needs to be escalted to engineers level . so from 1 month .i 'm unable to watch any thing but paying..
dont know how far i have to wait again..