Thanks guys for yr replies
Well i bought it from qtel hayat plaza branch. It is brand new remote with new batteries
Already contacted qtel several time who toldme tat on sunday technician will come.
Yes i hv also rebooted the mozaic device several time so no result at all
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Well there last thought is tat there is setup matter in the receiver itself but again i hv to wait till sunday which is making me upset
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So again requesting any qtel technician who can help me resolve this issue
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Thanks again guys n especially al adeel :)