@maria issa... one incidence does not make any shop horrible or costumer service is bad, nothing is perfect really try sitting in a counter for 12 hours with a minimum salary and we will see how your costumer service skills will be :)

Seriously lady, 12 hours with a minimum salary paid... who's fault is that? Customer's or the organizations?

Think before you write... don't expose your self as the another dumb lady with the cat.