iam sorry to hear you bad experience with them
iam just telling what i had been through and i know other people had their files through WWICS and they had been Granted to Australia
they were dealing with Doha, India and Sydney offices

comparing to other Agents in Qatar they are the best
you don't know what other people went though with other Agents in Qatar
I have two friends who Sent emails to Home Affairs and EA to disengaged agents from handling their files as they were not answering their calls or Emails and caused that they got rejection

hope all the best to you