The people working there are unhelpful, they are do know what they are doing, they have NO idea about customer service. I have heard the turnover of staff is very high because they are treated very badly, so they do not care about the customers as the company does not care about them!!!
Their fares are so complicated that if you buy the wrong fare type (even though they are do not tell you which fare type you are buying) then you can get stuck if you want to change it.
Has anyone tried to get a privilege card? Forget it - they don't send them out!!!
Stick to Singapore Airlines, Qantas, Emirates, and Virgin - just having a great lounge does not make a great airline!!!
And worse the people who work there HATE it - but they are forced to work there through their contracts which try to stop them leaving or working elsewhere.....
Qatar Airways is definately NOT a 5 star airline.
The people working there are unhelpful, they are do know what they are doing, they have NO idea about customer service. I have heard the turnover of staff is very high because they are treated very badly, so they do not care about the customers as the company does not care about them!!!
Their fares are so complicated that if you buy the wrong fare type (even though they are do not tell you which fare type you are buying) then you can get stuck if you want to change it.
Has anyone tried to get a privilege card? Forget it - they don't send them out!!!
Stick to Singapore Airlines, Qantas, Emirates, and Virgin - just having a great lounge does not make a great airline!!!
And worse the people who work there HATE it - but they are forced to work there through their contracts which try to stop them leaving or working elsewhere.....