same thing happen with my application for mozaic tv,ADSL,landline.unfortunately its already more than one month waiting but still nobody came for installation.I called several times 115 and it takes almost 30 mins of waiting for somebody to answer,unluckily theirs still no appointment and instructed me to wait for 1 week more,after 1 week of waiting nobody came to install,another call I make,they said i have schedule wednesday anytime from 7am-6pm,but i waited for nothing.so,i call 115 again and what a fate twice now they said they already send complain but until now I'm still waiting for the response.
WHAT A GOOD SERVICE????????????????????