From my experience, I've to say that this is the worst water delivery service in Qatar. I've purchased 20 coupons for water delivery but I received only 4 bottles until now. For morethan 2 months, they are not coming to deliver water. We are just waiting with the bottles outside the flat in vain. When I call the company they always say "I'll remind the driver" but no one show up. I'm really frustrated with their service.