service to BA, but the beds in BA are MUCH more comfortable. QA's make me feel like I am sliding into the cockpit area, feet first!

The thing that has me a bit ticked off with BA is the time I flew to South Africa, they lost a piece of my luggage, and when it arrived two weeks later, several items were missing out of it. It had been locked and at the time, NO carry on luggage was allowed at all in the cabin area. BA customer service department does not have a human that you can talk to, only email...to which they never would reply, so I never got reimbursed for the items.

Grant me the senility to forget the people I never liked,the good fortune to run into the ones I do,and the eyesight to tell the difference.