I think this is to be published in the dailies as it seems realistic for me and the public should know about it. I remember a very bad incident with Qatar Airways a year ago. I was treavelling to Kochi (Kerala) on a Qatar Airways flight in which a friend of mine was travelling with his wife. When we were sitting there waiting for the boarding counter to open the Supervisor of the QR (an Egyptian Lady) came to us and asked whether we are travelling to Kochi. When we told yes she asked for the boarding passes. She collected our boarding cards and studied them carefully. All of us were Privilege Club members and she told us that we are upgraded to Business Class and she told us that she will adjust our names in the system and disappeared. When we approached the Boarding counter the staff boarded my friend and wife in Business Class and they told me that I should travel in Economy as there are no more seats left in Business Class. I had an argument with them and they told me that I am booked in Economy and I must travel in Economy. I told them that they are right to an extend but why did their Supervisor called me and told me that I am upgraded to travel in BC. I told them I would like to see the Supervisor and they told me that she is not there. I was not really interested to travel in Business Class but I asked them to clarify why did they promise me to upgrade which I did not ask. They kept me there and I was the last one to board. There were seats assigned for three of us but what the QAS staff did is that they gave my seat to someone whom they know very well. One of their Supervisors, an Indian guy came to me and apoligized for the mishap. See how they are handling their passengers. Due to their way of dealing passengers to Indian sector in an indifferent way many passengers have decided to change their flights to some other Airlines.
I think this is to be published in the dailies as it seems realistic for me and the public should know about it. I remember a very bad incident with Qatar Airways a year ago. I was treavelling to Kochi (Kerala) on a Qatar Airways flight in which a friend of mine was travelling with his wife. When we were sitting there waiting for the boarding counter to open the Supervisor of the QR (an Egyptian Lady) came to us and asked whether we are travelling to Kochi. When we told yes she asked for the boarding passes. She collected our boarding cards and studied them carefully. All of us were Privilege Club members and she told us that we are upgraded to Business Class and she told us that she will adjust our names in the system and disappeared. When we approached the Boarding counter the staff boarded my friend and wife in Business Class and they told me that I should travel in Economy as there are no more seats left in Business Class. I had an argument with them and they told me that I am booked in Economy and I must travel in Economy. I told them that they are right to an extend but why did their Supervisor called me and told me that I am upgraded to travel in BC. I told them I would like to see the Supervisor and they told me that she is not there. I was not really interested to travel in Business Class but I asked them to clarify why did they promise me to upgrade which I did not ask. They kept me there and I was the last one to board. There were seats assigned for three of us but what the QAS staff did is that they gave my seat to someone whom they know very well. One of their Supervisors, an Indian guy came to me and apoligized for the mishap. See how they are handling their passengers. Due to their way of dealing passengers to Indian sector in an indifferent way many passengers have decided to change their flights to some other Airlines.