I agree with you. CBQ has the worst customer service. this is from my personal experience.
They chase you for opening an account or taking a credit card. and thats it! after that we are at their mercy and they treat us as "irritants" and as the first post says, am always passed on to a new person each time with nobody caring to solving the issue. they never answer to your queries or provide feedback. and on top of this, as many of my friends also say... they charge service fee for even stepping into their office! RIDICULOUS Service from CBQ. Given a second chance I will not open an account there.
I agree with you. CBQ has the worst customer service. this is from my personal experience.
They chase you for opening an account or taking a credit card. and thats it! after that we are at their mercy and they treat us as "irritants" and as the first post says, am always passed on to a new person each time with nobody caring to solving the issue. they never answer to your queries or provide feedback. and on top of this, as many of my friends also say... they charge service fee for even stepping into their office! RIDICULOUS Service from CBQ. Given a second chance I will not open an account there.
hav heard QNB and QIB are more customer friendly.
take care, kumar