Guys, i do agree with all of you. I've been in Qatar since 1980 and no doubt QTEL's customer service has always been WORST. Qtel is just concenterating like otherQ-companies to hire more and more Qatari personals which is not a bad move. But not giving them proper training of Products informations & the ability to resolve Customer's problems really makes Qatari residents a big headache. I really feel very much hesitant whenever i had to call QTEL for any kind of information. I better chose to search in Qtel site or QL for my answers.
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As VODAFONE will soon be operating in Qatar, i hope with their international market exposure, we all will be enjoying very good customer services & very competative products as compare to QTEL
Guys, i do agree with all of you. I've been in Qatar since 1980 and no doubt QTEL's customer service has always been WORST. Qtel is just concenterating like otherQ-companies to hire more and more Qatari personals which is not a bad move. But not giving them proper training of Products informations & the ability to resolve Customer's problems really makes Qatari residents a big headache. I really feel very much hesitant whenever i had to call QTEL for any kind of information. I better chose to search in Qtel site or QL for my answers.
.
As VODAFONE will soon be operating in Qatar, i hope with their international market exposure, we all will be enjoying very good customer services & very competative products as compare to QTEL