A friend has heard from a representive from Qatar Cool who said they have forwarded on the message to higher management for comment. They also said in this email that the fees are high as it was not a UDC property. As my friend pointed out to them, this is a standard style service like the telephone, water, internet, cable Tv, electricity, etc who have standard installation & connection charges, so how is this service different. It seems they are using their monopoly status to extort the customers into paying any fee they like. Where will it end, what will be the next bill.
For what Qatar Cool are charging in installation fees, I could pay an electricity bill of over QR1000 per month for the next 10 years. I, and many other apartment holders on the Pearl, would like an explanation of these fees yet, as they are a monopoly, Im very doubtful of a Qatar Cool senior management official coming forward with a public explanation of these installation costs.
A friend has heard from a representive from Qatar Cool who said they have forwarded on the message to higher management for comment. They also said in this email that the fees are high as it was not a UDC property. As my friend pointed out to them, this is a standard style service like the telephone, water, internet, cable Tv, electricity, etc who have standard installation & connection charges, so how is this service different. It seems they are using their monopoly status to extort the customers into paying any fee they like. Where will it end, what will be the next bill.
For what Qatar Cool are charging in installation fees, I could pay an electricity bill of over QR1000 per month for the next 10 years. I, and many other apartment holders on the Pearl, would like an explanation of these fees yet, as they are a monopoly, Im very doubtful of a Qatar Cool senior management official coming forward with a public explanation of these installation costs.