Having been a long time resident of Qatar we had always known that Q Tel int'l rates were quite high as compared to other countries. Q-Tel already being very well established and the sole telecom solutions provider were lagging behind in a lot of areas especially customer services. So, as soon as they see competition coming inbthey start overhauling their operations. My question to Q-Tel is why they did not introduce these changes earlier and only a competitor gave them a wake up call? On the other hand, I had to call Vodafone customer services and immediately felt their professionalism in addressing my concerns which shows that they have been very well trained in doing their job. Kudos to the Vodafone customer services team.
Vodafone being the new telecom service provider shocked everyone I knew by introducing the Qr. 0.50/ min int’l rates which were never heard of before. So now, I don't have to use VOIP or Fringe since I have my Vodafone handy with me and I can call anywhere any time I want & not worry about the charges. Though these rates are valid till sep. 30th, I am sure Vodafone have a lot more coming in the future. Even though Vodafone is very new in Qatar, they have been working hard and have done their homework pretty well & using their international experience. Qatar is having a majority expatriate population and their major concern was the rate for international calls. So now Q-tel make a big mockery of themselves by introducing a further reduced rates on int’l calls albeit with conditions that my fellow Qlers have already pointed out to. Why the same wasn't done all these years after ripping our pockets and raking in profits year after year?
In the end I would like to congratulate Vodafone for doing such a wonderful job in the very start itself after going through numerous hurdles. I hope it is just the beginning and we have just seen the tip of the iceberg!
Having been a long time resident of Qatar we had always known that Q Tel int'l rates were quite high as compared to other countries. Q-Tel already being very well established and the sole telecom solutions provider were lagging behind in a lot of areas especially customer services. So, as soon as they see competition coming inbthey start overhauling their operations. My question to Q-Tel is why they did not introduce these changes earlier and only a competitor gave them a wake up call? On the other hand, I had to call Vodafone customer services and immediately felt their professionalism in addressing my concerns which shows that they have been very well trained in doing their job. Kudos to the Vodafone customer services team.
Vodafone being the new telecom service provider shocked everyone I knew by introducing the Qr. 0.50/ min int’l rates which were never heard of before. So now, I don't have to use VOIP or Fringe since I have my Vodafone handy with me and I can call anywhere any time I want & not worry about the charges. Though these rates are valid till sep. 30th, I am sure Vodafone have a lot more coming in the future. Even though Vodafone is very new in Qatar, they have been working hard and have done their homework pretty well & using their international experience. Qatar is having a majority expatriate population and their major concern was the rate for international calls. So now Q-tel make a big mockery of themselves by introducing a further reduced rates on int’l calls albeit with conditions that my fellow Qlers have already pointed out to. Why the same wasn't done all these years after ripping our pockets and raking in profits year after year?
In the end I would like to congratulate Vodafone for doing such a wonderful job in the very start itself after going through numerous hurdles. I hope it is just the beginning and we have just seen the tip of the iceberg!