I am a member of the Customer Care Team in Vodafone Qatar and would like to respond to your issue.
Firstly, I would like to apologise to you for the bad experience you have had with the Company and also to assure you that this is not normal practice for us to deal with Customers in this fashion.
We have been dealing with a large increase in the number of calls to our helpdesk due to our RED launch, however, I would like to look into your issue for you and call you back, if you so wish.
Unfortunately, I cannot reply to other queries on this address but I would like to be able to give you our best support and hopefully change your opinion of us.
Dear su2dod
I am a member of the Customer Care Team in Vodafone Qatar and would like to respond to your issue.
Firstly, I would like to apologise to you for the bad experience you have had with the Company and also to assure you that this is not normal practice for us to deal with Customers in this fashion.
We have been dealing with a large increase in the number of calls to our helpdesk due to our RED launch, however, I would like to look into your issue for you and call you back, if you so wish.
You can contact me at [email protected].
Unfortunately, I cannot reply to other queries on this address but I would like to be able to give you our best support and hopefully change your opinion of us.