I purchased QR 55 Flexiplan from QNB ATM machine today. The machine said Vodafone will send me an SMS with the voucher code. The SMS never came. The ATM never spat out a receipt even though I pressed YES to getting a receipt. Went to Vodafone counter, they said they can't help me. I have to call the customer care center. So I did. Those guys are NO help either. They said I have to deal with QNB!!!! WTF?!?!?
Now 55 riyals worth of credit are floating somewhere in lalaland. I'm gonna call QNB tomorrow, but I have a feeling QNB will tell me to get in touch with Vodafone.
I purchased QR 55 Flexiplan from QNB ATM machine today. The machine said Vodafone will send me an SMS with the voucher code. The SMS never came. The ATM never spat out a receipt even though I pressed YES to getting a receipt. Went to Vodafone counter, they said they can't help me. I have to call the customer care center. So I did. Those guys are NO help either. They said I have to deal with QNB!!!! WTF?!?!?
Now 55 riyals worth of credit are floating somewhere in lalaland. I'm gonna call QNB tomorrow, but I have a feeling QNB will tell me to get in touch with Vodafone.