Thank you for your comments, but I am not a filipino, neither can i understand what you guys are trying to say. Perhaps since i was speaking in english with the guy at shaher cargo, he was getting "nose-bleed" as you guys say! They themselves admit that cargo will be delivered within 60days, eventhough we are past that period. Anyhow, this is my personal experience and it may not be applicable to any of you shaher employees (tsk tsk). You dont have to get this defensive, and need to accept such incidents gracefully and professionally. I have found better companies, who know how to deal with customers, and i guess will stick on to them. As for me, i boycott Al Shaher cargo service, and as i said, deal at your own risk. Have a nice day!