I have a job and 9 months old baby myself but I manage to hire a good nanny who stays with us. If Eliza's mom just like me, where we have to work to survive here, I do understand how difficult it is for her.

But no matter what it is, babies should be left at day care center. Its probably really difficult for the parents to manage financially but the babies deserved at least till they old enough.

I suggest to write a letter to the mother and asked the nanny there to give it her.

Hope Eliza's mom read what you wrote.