that's what i'm here in QL and asking for help that's all,im sorry to say this but i didnt like when u say go back to manila to process this things so that i i dont get upset for the way they treat me,it's like u r no difference from that guy who told Lei to fly back in Philippines,(para kang namimilosopo nyan),i know im not the only one who experienced the same treatment coz that is their habit now to piss off their kabayans that's why im here in QL and asking if anybody knows the process so that when i get there i know now what i'm going to do without any hassle and without arguing their staff...less time,less question and less mistake.....