@stealth:its not about we submitting the documents..i did submit all the documents,but they returned the bank statement and degree certificate saying that it is not required and then later they ask those documents again..and regarding the birth and marriage certificate in my case,these documents were missed by them and guess what,they have a special counter called 'missing documents' in ministry to collect the documents again which has been misplaced by them or which we havent submitted..shameless people..they dont have any shame in saying that they misplaced certain documents..