80 % of Vodafone Qatar runs from Egypt as a kind of outsourcing to save the cost as much as they can...that's why the English accent sometimes in n't perfect also the managers are forcing the call center to handle the problem i.e not to solve the problem but to HANDLE the customer by saying sorry ,, i promise you ,, let me check and finally if you insisted on talking to one of these managers he will solve your problem immediately ......i know how does it operate form 6th October city in Egypt .....the same shit happens to UK customers Billing section , Vodafone Germany ,Vodafone Spain back office .
80 % of Vodafone Qatar runs from Egypt as a kind of outsourcing to save the cost as much as they can...that's why the English accent sometimes in n't perfect also the managers are forcing the call center to handle the problem i.e not to solve the problem but to HANDLE the customer by saying sorry ,, i promise you ,, let me check and finally if you insisted on talking to one of these managers he will solve your problem immediately ......i know how does it operate form 6th October city in Egypt .....the same shit happens to UK customers Billing section , Vodafone Germany ,Vodafone Spain back office .